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Modify an order Freedompro
Modify an order Freedompro

Short article to read when you place an order and realize you have done something wrong (it never happens, we believe in you).

Updated over 10 months ago

Have you placed an order with our online store but realized that you need to change some details?

I'm sorry to have to tell you this, but unfortunately it is not possible to cancel an order you have already placed or change the number of products ordered or the shipping address...

Don't worry though, we are always at your complete disposal!

If you are facing an error in an order you have already placed, you can proceed by following this short guide:

  • Contact us to inform us that you would like to make a return;

  • Wait for the courier to deliver the package to you;

  • Once you receive your order, perform the return procedure at this link.

Once you have completed the return procedure, you can proceed by placing a new order!

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