Skip to main content
All CollectionsPurchasing Support
Problems with a Freedompro order
Problems with a Freedompro order

Classic article you will never read because you will never have a problem with us 🫶🏼

Updated over 11 months ago

Why didn't I receive an order confirmation by e-mail?

We usually send an email with tracking information when your order is processed. If you still haven't received anything, please check the spam folder of your email first.

Can't find the email in your spam folder?

Don't worry, it's possible that an incorrect email was indicated during checkout or the purchase process was not completed correctly.

In this case, you can contact our ✨Support Team✨ at e-mail: [email protected].

How can I cancel or modify an order?

Need to modify a Freedompro order? Contact our ✨Support Team✨ immediately at email: [email protected] or read this article about our Support Center.

Where is my order?

Don't worry, your smart device is safe and sound. Check out this article to find out shipping times and policies for Freedompro orders.

Did this answer your question?